Privacy Policy

Pigeon-Tech, Inc., doing business as Vhizle (“Vhizle,” “we,” “us,” or “our”), operates the Vhizle website and the services that link to this Privacy Policy. This policy describes the personal information we collect, the purposes for using it, recipients of that information, and the choices available to you.

The current website offers information and early-access registration for the new Vhizle experience. Descriptions below of accounts, athlete profiles, messaging, payments, fitness features, and integrations apply only when the relevant feature is actually available and you use it. An early-access form does not activate every described feature. Separate service notices or agreements may provide more specific information for a particular product.

Reading this policy or using the website is not, by itself, consent to every type of processing. Where permission is required, we request it for the relevant activity. Employment and recruitment information is handled under the notice supplied for that relationship, rather than by assuming that a public user policy covers it.

1. Why We Collect and Use Personal Information

Personal information is information that identifies you, relates to you, or can reasonably be linked to you. We use it for the purposes connected to your interaction with Vhizle, including:

• Handling early-access registrations, eligibility information, program inquiries, and requested launch updates.
• Contacting parents or legal guardians about required authorization and maintaining records of permissions and preferences.
• Providing an enabled account, profile, team, content, or communication feature that you choose to use.
• Responding to support requests and sending necessary administrative or service communications.
• Understanding site usage, diagnosing faults, improving relevant services, and protecting against fraud, abuse, and security threats.
• Processing a purchase only when a paid service is offered and you authorize the transaction.
• Complying with applicable requirements, resolving disputes, and maintaining necessary business records.

We send marketing communications subject to the permissions and rules that apply to you. You can unsubscribe through a marketing email or contact support@vhizle.com. Opting out does not prevent a necessary reply to your request or an essential service notice. See Section 11 for communication choices.

We may use aggregated or de-identified information for analysis and service improvement. Where we treat information as de-identified, we maintain it in that form and do not attempt to identify individuals except as permitted by applicable law.

2. Information We Collect

2.1 Information you provide

The public early-access forms request information appropriate to the role selected:

• Athletes: name, email address, age group, sport, competition level, organization type and affiliation, city/state, and the confirmations you submit. For ages 13-17, the form also requests a parent or guardian name and email address.
• Teams and organizations: the representative’s name and work email, organization name/type, primary sport, city/state, and submitted confirmations.
• Fans: name, email address, age group, favorite sport, the athlete or team you want to follow, and your launch-update preference.
• Sponsors: representative and business details, work email, industry, sponsorship interest, city/state, and any optional referral information or sponsorship goals.

We also receive information you choose to include in a support request, survey, interview, or other communication. The public early-access forms do not request payment-card details, government identifiers, medical records, or wearable-device readings. Do not put those details, passwords, or information about an ineligible child into open-text fields.

Submitting an early-access form does not authorize us to publish its contents as a public athlete profile or provide a sponsor with direct access to the registration record. Public presentation or a sponsor introduction requires the relevant feature, notice, and permissions.

2.2 Website and device information

Depending on the tools in use and your choices, our systems and service providers may receive IP address, browser and device details, referring pages, page interactions, timestamps, approximate region inferred from network information, diagnostic information, and cookie or similar identifiers. We use this information for site operation, security, troubleshooting, analytics, and permitted measurement. City/state supplied in a form is different from precise device location. Sections 6-9 describe tracking and available controls.

2.3 Athlete, performance, and optional feature information

When you use an enabled profile or team feature, the information may include sports history, statistics, achievements, highlights, photographs, videos, affiliations, follows, reactions, and the content you choose to supply. Messages are addressed in Section 11.

A separately enabled fitness, wearable, or location feature may involve additional information such as date of birth, gender, height, weight, workouts, activity measurements, precise location, heart-rate information, recovery measures, skin temperature, or blood oxygen readings. These are not required by the public early-access forms. Any such feature must explain its collection, access, and permissions before that processing begins; this policy is not blanket permission to collect sensitive information.

2.4 Information about other people

If you submit another person’s details, upload media featuring them, or add team information through an enabled feature, you must have the rights and authorization required for that use. Being a coach or organization administrator does not automatically authorize public display, commercial use of an athlete’s identity, or unrestricted disclosure of their information. Section 5 applies to younger users.

2.5 Information received from third parties

Depending on the service you use, information may come from an authorized team or organization, an integration you choose to connect, a content provider, a payment processor for an authorized transaction, or providers supporting security and permitted analytics. We use such information only for the relevant service or other purposes explained to you. If information is obtained from a public source, its availability does not remove applicable privacy or permission requirements.

3. How We Store Your Information

Hosting, database, communications, and other technology providers may store or process information on our behalf. Access is limited according to operational responsibilities and the service being provided. Providers must be subject to appropriate privacy, confidentiality, and security requirements.

Information may be processed in the United States and in other countries where our authorized personnel or service providers operate. Those countries may have different privacy laws. Where applicable law requires safeguards for a transfer, we use the required arrangements; use of the website alone is not a waiver of those protections.

Ownership of Vhizle software does not mean ownership of your personal information or your user-owned content. Data retention and security are described in Sections 12 and 13.

4. How We Share Personal Information

We disclose information for the relevant purposes described in this policy, subject to the permissions and restrictions that apply. Recipients may include:

• Service providers and professional advisers supporting hosting, form handling, email, security, support, analytics, or an authorized transaction.
• Affiliated companies or contractors only where they have an operational role and an appropriate basis to receive the information.
• Your team or organization and its authorized personnel, where the enabled service and applicable permissions require that access.
• Other users or the public when content is intentionally shared through an enabled feature. Public content can be copied or indexed, and Vhizle cannot guarantee control over copies held by others.
• An external provider, sponsor, or other recipient when you direct an introduction or sharing and the necessary permissions have been obtained.
• Advertising or measurement providers where those activities are used, subject to Sections 7-9 and applicable consent or opt-out requirements.
• Authorities and other appropriate parties when disclosure is required by law or is lawfully needed to address fraud, safety, disputes, or violations.
• Parties to a proposed or completed business transfer, subject to appropriate safeguards and any legally required notice or permission.

A sponsor’s early-access registration is not permission to access athlete contact details. An organization’s participation is not general authorization to disclose private athlete information. We do not treat a coach’s approval alone as permission for unrelated advertising or commercial reuse of a minor’s information.

5. Children’s Privacy and Safety

The current prelaunch registration programs are not intended for children under 13, and they do not offer under-13 accounts. A child under 13 must not submit an early-access form. A parent, guardian, coach, or organization must not use these forms to create an under-13 registration or public profile. Adults may contact us using their own details to ask about future programs without supplying the child’s personal information.

For athlete applicants aged 13-17, we collect the age group and parent/guardian contact details shown on the form to arrange the required permission. Their athlete account must not be activated before the required parent or legal guardian consent is completed. Merely entering an adult’s email address does not complete consent. Any higher age or additional authorization requirement that applies in the user’s location must also be met.

If you believe information has been submitted about an ineligible child, or that required permission is missing, contact support@vhizle.com. We will investigate, restrict the affected use as appropriate, and delete information collected improperly, except for limited records that must lawfully be retained. Parents and guardians can use the same address to raise access, correction, deletion, or permission-withdrawal requests, subject to verification and applicable rights.

A team invitation or a publicly accessible roster is not a substitute for the required permissions. If a future service is intended for children under 13, it will need its own approved eligibility, parental notice, consent, and data-handling process before collection begins.

6. Web Beacons and Tracking Technologies

Where enabled, pixels, web beacons, and similar tools may record page visits, technical information, referrals, link interactions, and email engagement. They can support site measurement and permitted communications. Email-open indicators may be affected by email-provider technology and do not necessarily show that a person read a message.

Optional tracking is subject to applicable consent and opt-out requirements. Personal details typed into early-access forms should not be included in analytics event names, advertising URLs, or tracking parameters.

7. Cookies

Cookies and similar storage can support essential site functions and, where enabled, optional functionality, analytics, and advertising. An essential cookie may contain an identifier or preference; calling a cookie necessary does not mean that it cannot involve personal information.

Use the website’s Customize control or cookie-preference icon to review available categories, reject optional cookies, or change saved choices. Where prior consent is required, optional technologies must not operate before that consent. Withdrawing a choice affects future use; it does not automatically erase information already processed. Contact us about a separate deletion or privacy-rights request.

Browser controls can also restrict storage, although they may not control all server-side or cross-device processing. The website preference panel requires JavaScript; contact support@vhizle.com if you cannot use it. Blocking a genuinely essential cookie may affect a requested function.

Customize

8. Third-Party Advertising and Privacy Choices

Where we use advertising or third-party measurement tools, those providers may receive browser/device identifiers and information about interactions with public pages. Some tools may allow activity to be linked across services or used for cross-context behavioral advertising. Depending on applicable law, such disclosures may be classified as a “sale,” “sharing,” or targeted advertising even without a monetary payment.

Use the optional-cookie controls for this browser and contact support@vhizle.com to exercise an applicable broader privacy right. Provider privacy settings may offer additional choices, but they do not replace an opt-out we are required to honor. See Sections 9 and 14 for recognized signals and request handling.

When information about minors is involved, applicable additional consent and advertising restrictions must be respected. A general early-access signup or an organization’s agreement is not permission for otherwise restricted advertising uses.

9. Do Not Track Signals and Global Privacy Control

Legacy browser Do Not Track (DNT) settings and legally recognized opt-out preference signals are different. The website does not change its cookie settings solely in response to a legacy DNT header; use the available preference controls to make those choices.

Where applicable law requires us to honor an opt-out preference signal, including Global Privacy Control (GPC), we treat a valid signal as the required opt-out for the processing and scope covered by that law. This is not a deletion request and does not disable necessary operations. You can contact support@vhizle.com about a privacy request beyond the current browser or device.

10. Third-Party Websites and Services

Links, embedded media, payment services, or integrations may take you to an independently operated service. Its own notice applies to its handling of information. Before interacting, review the relevant provider’s terms and privacy information. This distinction does not remove responsibilities that Vhizle has for choosing, configuring, or disclosing its use of a provider.

11. Messages and Notifications

During prelaunch, we use contact details to handle registrations, requested updates, support, and any necessary guardian communications. Unsubscribe from marketing using the message instructions or support@vhizle.com. Withdrawing early-access interest is a separate request from disabling cookies. SMS or push notifications require the relevant enabled feature and any legally required permission.

If messaging becomes available in a service you use, messages are processed to deliver and store the conversation and to support safety and authorized administration. Recipients can see what is sent to them. Authorized personnel or providers may access communications where reasonably needed for delivery, support, safety, or legal requirements; access is limited to the relevant role and purpose.

Deleting a message in your account does not guarantee deletion of recipients’ copies, screenshots, exports, or legally retained records. We do not promise that a sender’s deletion removes every copy. A team administrator’s permission alone does not authorize unrelated disclosure of private messages.

12. Data Retention

We retain information only for as long as reasonably needed for the specific disclosed purpose, applicable obligations, security, and the resolution of disputes. We consider the type of record, sensitivity, program status, user choices, legal requirements, and whether a less identifying record can serve the purpose.

Early-access records are reviewed when the relevant program changes, closes, or the person withdraws interest. Records that are no longer needed are deleted or de-identified, subject to lawful retention needs. A limited suppression record may be kept to honor an opt-out, and permission or transaction records may be retained where required. Backup deletion can follow a controlled retention cycle rather than immediate removal from every backup.

13. Security and Confidentiality

We use reasonable administrative, technical, and organizational safeguards designed to protect information and restrict access to authorized personnel and providers who need it. These measures do not guarantee that an internet service is completely secure. Report suspected account misuse or a privacy concern to support@vhizle.com, and do not send passwords or unnecessary sensitive records by email.

14. Privacy Rights, Choices, and Policy Updates

Depending on your location and whether a law applies to the relevant processing, you may have rights to know about or access your information, correct it, obtain a portable copy, request deletion, withdraw consent, object to or restrict certain uses, or opt out of sale, sharing, targeted advertising, or specified profiling. Some laws provide rights concerning sensitive information, an appeal, or a complaint to a regulator. These rights can have exceptions; this list does not represent that every law applies to every Vhizle interaction.

To make a request, email support@vhizle.com with the nature of the request and information sufficient to locate the relevant record. Do not send identity documents unless we request a secure verification method. We may need proportionate identity or authority verification for certain requests, but we do not require an account or identity verification for an opt-out where the law prohibits that requirement.

Where authorized agents are permitted, we may request evidence of their authority. We respond within the period required by the applicable law and explain a denial and any available appeal route. You may request an applicable appeal through the same email address. We do not unlawfully discriminate against someone for exercising a privacy right.

We may update this policy when practices or requirements change. We will show the updated date and provide additional notice or obtain consent where required for a material change. A revision does not retroactively authorize a use that requires new permission.

15. Contact Us

For privacy questions, early-access corrections or withdrawal, guardian concerns, or requests about personal information, contact:

Pigeon-Tech, Inc., doing business as Vhizle

Email: support@vhizle.com

Website: vhizle.com